IT Support Specialist - Microsoft Applications

We are seeking an experienced IT Support Specialist to join our team, focusing on application maintenance and support for Microsoft technologies. The ideal candidate will have a strong background in SharePoint, OneDrive, Teams, and other Microsoft applications. Potential candidate will be part of the existing application administration and maintenance team / service supporting significant pool of users of internationally recognized customer. Main focus is L3 & L4 support throughout the lifecycle of Microsoft applications and related end user software.

• Provide technical support and maintenance for Microsoft applications, including SharePoint, OneDrive, and Teams
• Troubleshoot and resolve user issues related to Microsoft technologies
• Implement and maintain Microsoft application configurations and updates
• Collaborate with other IT team members to ensure smooth operation of Microsoft-based systems
• Develop and maintain documentation for Microsoft application processes and procedures
• Provide training and guidance to end-users on Microsoft applications

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT support, with a focus on Microsoft applications
• Strong knowledge of SharePoint, OneDrive, Teams, and other Microsoft 365 applications
• Experience with Microsoft application maintenance, configuration, and troubleshooting
• Excellent problem-solving and analytical skills
• Strong communication skills, both written and verbal
• Fluent English
• nice to have:
  • Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Teams Administrator Associate)
  • Experience with PowerShell scripting
  • Familiarity with cloud-based services, particularly Microsoft Azure

• Compensation and rewards:
  • Boost your earnings with bonuses (company performance, project, or extra performance bonus)
  • Invest in yourself with a yearly well-being budget (up to €2,000)
  • Earn referral bonus (up to €3,000)
  • Secure your future with a pension plan contribution
• Flexibility and Work-Life Balance:
  • Flexible working hours that adjust to your personal needs
  • Choose your work environment – 100% remote or modern offices: Košice, Bratislava, Prague
• Personal and Professional Development:
  • Sharpen your skills with extensive training & certifications
  • Deepen your expertise with unlimited access to Udemy for Business
  • Boost your language skills with language courses
• Wellbeing and Culture:
  • Build bonds through team-building activities & company events like the VolleyCup and Christmas party
  • Join our family culture and participate in diverse interest groups like bikers, runners, gamers, and more
  • Invest in your well-being with a MultiSport card
  • Promote your mental health with confidential psychological support 

1. Has the job offer captured your interest? Please fill out the application form and let us know about yourself.
2. We will assess the information you send us and will get back to you under any circumstances.
3. We will contact the chosen applicants and specify the details.
4. A job interview with a hiring manager is a two-way opportunity to get to know each other better. The hiring process also includes a second interview with the customer directly.
5. We will inform you about the feedback from the interview as soon as possible. Successful candidates will receive a job offer.